National Pawnbrokers Association of Australia ABN 99 683 158 714 — Pawnbrokers & Second-Hand Dealers Expo
Pawnbrokers & Second-Hand Dealers Expo respects your privacy and is committed to protecting the personal information we collect through this website, event registration forms, exhibitor enquiries, sponsorship enquiries and related communications.
This Privacy Policy explains how we collect, use, store and disclose personal information in relation to the Pawnbrokers & Second-Hand Dealers Expo.
1. Information We Collect
We may collect personal information when you:
Purchase or register for an event ticket
Submit a vendor, exhibitor or sponsorship enquiry
Complete a contact form on our website
Subscribe to event updates or email communications
Contact us by email, phone or through social media
Participate in event activities, promotions or prize draws
The information we collect may include:
Name
Business name
Job title or role
Email address
Phone number
Website
Billing or invoice details
Ticket registration details
Booth or sponsorship preferences
Power, furniture or event requirements
Dietary or accessibility requirements, if provided
Marketing preferences
Any other information you choose to provide
2. Why We Collect Your Information
We collect personal information to manage and promote the Expo, including to:
Process ticket registrations and event bookings
Respond to vendor, exhibitor and sponsorship enquiries
Issue invoices, receipts and booking confirmations
Manage exhibitor booths, sponsorships and event logistics
Send event updates, reminders and important information
Provide customer service and respond to enquiries
Promote event speakers, exhibitors and sponsors
Manage prize draws, promotions or networking activities
Improve our website, event planning and attendee experience
Meet legal, administrative or compliance requirements
3. Email Marketing and Event Updates
By submitting an enquiry, registering for the event or signing up for updates, you may receive emails about the Expo, NPAA updates, exhibitor opportunities, sponsorship opportunities or related industry information.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
We may still send important service-related emails, such as ticket confirmations, invoice information, event updates, changes to event details or safety information.
4. Sharing Your Information
We may share your information where reasonably necessary to operate and promote the Expo, including with:
Event registration and ticketing platforms
Payment processors
Website hosting and email marketing providers
Event contractors and suppliers
Venue staff and event operations providers
Sponsors or exhibitors, where you have agreed or where it is relevant to a specific event activity
Professional advisers, such as accountants or legal advisers
Government, regulatory or law enforcement bodies where required by law
We do not sell personal information to third parties.
5. Sponsors, Exhibitors and Networking Activities
If you participate in Expo networking activities, prize draws, QR code lead capture, booth enquiries or sponsored promotions, your information may be shared with the relevant sponsor or exhibitor where you choose to provide your details.
Attendees should only provide their contact information to exhibitors or sponsors where they are comfortable being contacted by that business.
6. Photography, Video and Event Media
Photography and video may be taken during the Expo for promotional, marketing and archival purposes.
By attending the event, you acknowledge that you may appear in event photography or video footage that may be used on websites, social media, event materials, media releases, future promotional materials or other NPAA communications.
If you have concerns about being photographed or recorded, please contact us before the event or speak with event staff on the day.
7. Payment Information
Payments may be processed through third-party payment providers or ticketing platforms. We do not store complete credit card details on our own systems.
Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
8. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored in secure electronic systems, email systems, ticketing platforms, accounting software, event management systems or other business platforms used to operate the Expo.
9. Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
10. Cookies and Website Analytics
Our website may use cookies, analytics tools or similar technologies to help us understand website traffic, improve user experience and measure the effectiveness of event marketing.
You can adjust your browser settings to refuse cookies, but some website features may not work properly.
11. Links to Other Websites
Our website may contain links to third-party websites, including ticketing platforms, payment providers, sponsor websites, exhibitor websites or social media pages.
We are not responsible for the privacy practices or content of third-party websites. You should review their privacy policies before providing personal information.
12. Complaints
If you believe your personal information has been mishandled, please contact us so we can investigate and respond.
We will aim to respond to privacy complaints within a reasonable time.
For privacy enquiries, access or correction requests, or complaints, please contact:
13. Contact Us
Pawnbrokers & Second-Hand Dealers Expo
Email: info@pawnexpo.com.au
Phone: +61 405 222 660
Website: www.pawnexpo.com.au
14. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this website.
Last updated: 26/05/2026
